Ugh, trust us when we say we know how frustrating it is when a client forgets to show up for their appointment. They miss out on your amazing services and you miss out on revenue. It’s a lose-lose situation. Konnect helps you reduce no-shows with automated SMS and email appointment reminders.
Happy clients? Happy you.
There is no doubt that no-shows cost your salon money. There is also no doubt that sms reminders significantly reduce no shows. So, if you’re not sending sms booking reminders to your clients you could be losing money!
Automated Booking Reminders
Send automated sms and email reminders to all clients booked in for a service. These reminders can be scheduled to send a day before, or a couple of hours before. You can choose what works best for your salon.
SMS Booking Confirmations
Allow clients to easily respond to their sms reminder by confirming their appointment or declining it with a Y or N. You can also then respond to declined appointments to reschedule.
Reminders to Make a Booking
Life gets busy and clients don’t always remember to make bookings in advance. With Konnect you can set up a reminder to be sent to clients who haven’t made a booking lately.
Other Notifications & Reminders
There is no limit to the types of reminders you can send to clients. Whether it’s by sms or email, you are in control. Konnect empowers you to communicate better with clients.
The Konnect system has improved our No Shows quite considerably and freed our time up of having to manually phone our clients to remind them of their upcoming appointments.
I certainly know that my clients love the reminders. In this day and age as busy as we are, we need reminders. I don’t think a week goes by without a client telling me they love the reminders.
The SMS system is brilliant for reminders.
The SMS texting has decreased our no shows, it’s great.