Targeted Marketing
There’s more to marketing than just sending blanket sms and email campaigns to clients.
Tailored marketing messages to your clients will always deliver the best results.
Konnect gives you the ability to search and create lists of clients based on a range of criteria.
You can search for all clients who have purchased a particular product or booked a specific service and then send targeted sms or email messages to them.
SMS & Email Marketing
Once you’ve selected your list of clients based on whatever criteria you decide, it’s super easy to create and send them an email or sms with your marketing message. Messages can be to promote special offers, to wish them a happy birthday, send them a reward for loyal service, or any other marketing message you have.
New Bookings
You can send an automated notification via email or sms to new customers making a booking to confirm the booking details.
Reminders
Reminder SMS messages can be sent – essential for reducing no-shows.
Birthdays
Send clients a special birthday message with a gift or special offer. Simply select all clients with birthday’s in the following month or week and create a lovely message and send!
Welcome
After a client’s very first booking they will get an automated email or sms to welcome them to your salon.
Survey
You can send a survey message out to clients after every service. This can be linked to an external survey tool such as Survey Monkey or you can use to send a message with information about their treatment or a reminder about something they need to do (or not do) after their treatment.
Retention
The retention feature in Konnect gives you the ability to identify clients who have not visited within a certain time period since their last visit. Once you’ve selected a list, you can choose to market to them either by sms, email, printed letters or printed labels.
Online Bookings
Make it easy for clients to book. Add a ‘book now’ button to your website, facebook, instagram page, emails and everywhere you are online.