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Find keeping on top of client preferences a big test for your memory? Provide sparkling customer service and give your clever brain a rest thanks to our fully customisable client cards that keep your all your clients’ preferences at your fingertips.
Your client database is the lifeblood of your business. Konnect’s Client Card feature helps you keep a record of client birthdays, their preferred refreshments, who they were referred by, who they have referred to you, their sex, their occupation and other notes that you want include.
This information allows you to easily search and report on any of these variables. For example you might want to send a special offer via sms to all client who celebrate a birthday in May, or you might want to invite your top value clients to a VIP night. Konnect makes it super easy to identify groups of clients for whatever purpose you need.
Here’s a snapshot of the information that the Konnect Client Card stores:
You can see at a glance the history of services provided to each client.
Keep a record of client medical details. Make note of any allergies or other conditions you need to be aware of.
Record any special formulas used for services provided in the past.
Record any pre-paid services related to their account.
Retain information about loyalty programs they have participated in. Review loyalty points, and apply a monetary value if required.
Take and store before and after pictures to keep a record of hair styles, skin condition improvements or any other changes you like.
Reviewpast communications you’ve sent to each client.
We are a diverse natural therapies centre with mixed services being our largest provision. We find Konnect extremely efficient in making bookings for our clients and also managing their histories and ongoing appointments. Konnect has allowed us to save time on paperwork, in particular with bookkeeping with a great POS system.